Facilities management

Win more FM contracts.

CrowMark helps UK facilities management providers find FM tenders and win contracts, from TUPE and mobilisation answers to scored social value. Every figure and commitment in your bid traces back to your own data and the rules that apply.

The pressure on FM bidders

People move with the contract. So does the risk.

Facilities management is a people business, and that shapes every bid. Hard FM, such as building fabric, mechanical and electrical maintenance, and soft FM, such as cleaning, catering, security and grounds, are procured across the NHS, schools and academy trusts, local authorities, housing associations and central government estates. Much of it runs through Crown Commercial Service facilities management agreements and sector hubs, and almost all of it now runs through e-sourcing portals.

Two things make FM tenders demanding. First, TUPE. Because staff transfer with most re-tenders under the Transfer of Undertakings (Protection of Employment) Regulations 2006, buyers want a clear, credible account of how you will consult, protect terms and keep the service running through the change. A weak or generic TUPE answer signals delivery risk. Second, mobilisation. Buyers score how quickly and safely you will stand the service up, and then hold you to it, because the social value and KPI promises in the bid follow you into the contract under the Procurement Act 2023.

On top of that, in-scope central government FM contracts carry a minimum 10% social value weighting under PPN 002, mandatory from 1 October 2025. For a bid team running live mobilisations at the same time, that is a lot to write well and keep consistent.

How CrowMark helps

Consistent answers, mobilisation to KPI.

Find the right FM work, daily. CrowMark tracks Contracts Finder and Find a Tender and refreshes at 06:00 each day. Filter by CPV code, region and value so only the hard and soft FM contracts you can staff and mobilise reach your list.

Answer TUPE and mobilisation with confidence. CrowMark drafts your workforce, TUPE and mobilisation answers grounded in bids your organisation has already submitted, so your approach to consultation, continuity and stand-up reads consistently across every tender. A person reviews and approves each draft.

Score social value in code. CrowMark computes social value on the PPN 002 model at the 10% minimum weighting, over a curated catalogue of TOMs-aligned measures. Every pound and percentage has to exist in your own data before the draft is released.

Disclose AI and evidence delivery. Every AI-assisted draft carries a PPN 017 transparency disclosure. After award, CrowMark checks the Procurement Act 2023 KPI duties as an advisory step and gives you a place to evidence what you committed to. These checks are advisory and are not legal advice.

Cyber Essentials evidence for buyer due diligence sits with CrowCyber, and overdue payment on delivered services sits with CrowCash, so qualify, win and get paid is covered by one platform.

Questions

FM bidding, answered.

Which FM frameworks and buyers does CrowMark cover?
CrowMark tracks the FM tenders and call-offs published on Contracts Finder and Find a Tender, including work let through Crown Commercial Service facilities management agreements and the wide range of NHS, education, local authority and housing buyers who procure hard and soft services. You filter by CPV code, region and value to see only the contracts you can staff and mobilise.
How do I answer TUPE questions in an FM bid?
Most FM re-tenders involve TUPE, the Transfer of Undertakings (Protection of Employment) Regulations 2006, because staff transfer with the contract. CrowMark drafts your TUPE and workforce answers grounded in bids you have already submitted, so your approach to consultation, terms and continuity is consistent, and a person reviews every draft before it goes in.
Does CrowMark help with mobilisation and KPI commitments?
Yes. Mobilisation plans and service KPIs are scored in FM evaluations and then followed through into the contract. CrowMark checks the Procurement Act 2023 KPI duties as an advisory step and gives you a place to evidence delivery after award, so what you promised at bid stage is tracked. These checks are advisory and are not legal advice.
How is PPN 002 social value scored on FM contracts?
In-scope central government FM contracts carry a minimum 10% social value weighting under PPN 002, mandatory from 1 October 2025. FM buyers often ask for local employment, fair work and community benefit on site. CrowMark calculates the figures in code on the PPN 002 model and drafts the narrative from your own data.
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